avanadeDo what mattersAvanade TrendlinesAl Value Report 2025Mid-market organizations have high hopes forreturn on Al investment,despite hard questionsabout people,data and technologyAl ValueThe gap betweenexpectation and realityAl is shaping the future of organizationsThe urgency to create value is palpable-85%There is a growing need to distinguish betweenof all sizes,in all sectors.And mid-markethuman and Al-generated value,while ensuringorganizations-renowned for speed,not fast track Al.This need for speed is reflectedthat the right guardrails are in place to teach Alinnovation and resilience-are chargingin how organizations are implementing Al,withto "forget"outcomes with unintended bias orahead.Cost-conscious and growth-focused,most taking an approach that is out-of-the-box orthese organizations may have less capitalisolated to specific functions.At the same time,thethan larger competitors but that doesn'tdesire to accelerate is compromised by essential Algroundwork across people,data and tech.mean they're short on ambition.As Al increasingly becomes part of everyday work,Our report explores insights from 4,100Organizations are diving into Al with confidence,we anticipate a shift in workforce dynamics.Insteaddecision makers across 10 countries andwith most pumping up budgets and expecting upof a passive tool to be'used,Al will become a9 industries about their Al aspirationsto a fourfold return on investment (ROl)withinproactive member of the team.Understanding thefor 2025.As many forge forward,we see12 monthsnew relationship between workers and Al,includinga striking tension between the desirethe social and emotional impacts,will be key tobuilding trust.foundational challenges in workforcesavings,with 84%believing that Al investments aimdynamics,data quality and governance.to replace employees.However,it's dear that the AlThe question of how to determine which decisionsLeaders can't ignore critical humanvalue equation is still being figured out-with fewAl can autonomously handle is becoming critical.Aconsiderations while ensuring that datameasuring value in this way and half working on thestriking majority are trusting Al to make decisions,and technology are set up for Al success.business case.even though only a third fully trust the results.